When you receive your kit in the mail, you will open the box. Inside you will see a polybag. Inside the polybag there will be an anti-static bag, a white parchment paper bag, a leave behind card entitled "Important Information to Keep", and a return shipping label. There should be a unique identifier label on the anti-static bag along with a matching unique identifier label on your leave behind card. The instructions about how to register your kit and collect the hair sample will be indicated directly on the box. We have attached a link to our Youtube video to show you exactly what it looks like:
You can take the hair sample from anywhere on your pet's body. Brush with a clean comb/brush, cut, or gently pull. Whatever is easiest for you and your pet. The root is not required. If the hair is longer than 1 inch, please provide 10-15 strands. If the hair is shorter than 1 inch, please provide 20-25 strands.
If a pet is suffering from noticeable symptoms and you are trying to determine the cause of the symptoms, there is no reason to alter the pets diet prior to taking the test. The purpose of the 5Strands pet test is to help you determine what foods could be triggering an unwanted symptom and remove those food items from their nutrition plan and see if the symptoms lessen or go away.
Hair dye does not affect the results of the test. You will not have to wait until your natural hair grows in. You can test anytime.
Collecting a hair sample is easy and non-invasive. Hair testing eliminates storage, transportation and usability constraints that are associated with other types of tissue samples. Hair is stable. It's not affected by factors such as recent meals, stress, medications, etc.
HOW DOES IT WORK?
Some of the symptoms of allergies and intolerances are similar, but the differences between the two are very important. 5Strands Affordable Testing only tests for "intolerances," which represent the majority of reactions that people and pets will experience. An intolerance is a response that does not take place in the body's immune system and may appear several hours or days after ingestion or exposure. While intolerances may cause reactions ranging from a mild skin rash to severe abdominal discomfort, they are not normally life-threatening. A true allergy is an immune system response. The adverse reaction is usually immediate and can be life-threatening. 5Strands Affordable Testing does NOT test for this type of immune reaction(IgE or IgG).
With intolerance testing, you do not have to ingest or be exposed to the item for it to register as an imbalance. Our method of testing utilizes bioresonance technology to scan hair samples to determine energetic imbalances between your body and the items being tested. The testing identifies intolerances or imbalances which may cause varying degrees of symptoms if currently being ingested or exposed to, or would be in the future.
Each of these types of tests are different and can produce different results. Skin prick testing and blood testing is measuring an immune system response. Saliva testing typically tests for antibodies which can also show immune responses that are classified as true allergies. Bioresonance testing conducted at 5Strands only tests for intolerances or temporary imbalances. 5Strands does not test for true allergic reactions
An elimination plan is the Gold Standard to determine whether or not you have a food intolerance. It is almost impossible, and it is not always financially feasible to attempt an elimination plan on your own. 5Strands provides you with an instant elimination guideline from the unique responses. The first steps in conducting an elimination plan is to utilize the master list that is emailed to you with the results. You would cross off your registered level 3 and level 2 food items on the master list. The remaining items would be the items you would want to eat for 6-8 weeks. After eliminating these level 3 and level 2 intolerances out of your diet for 6-8 weeks, you can add back one offending food item at a time. Wait up to 48 hours to see if you experience any noticeable symptoms. Your body may have been able to heal and rebalance itself from this intolerance, and you will be able to eat the food item again without any issues, but only in moderation. If you notice a symptom after eating this offending food item, keep in mind that you can eat this food again, but you may still experience an undesirable symptom. The purpose of this testing is to be more in tune with what your body is trying to tell you and to achieve better health. Rotation and moderation is key. You should never be consuming the same foods every day.
5Strands uses Bioresonance technology to test the hair sample and obtain the results. Bioresonance technology is a safe, non-invasive form of assessment for energetic alignments in the human body. Bioresonance works by scanning a hair sample to create a profile of the energies that radiate from a person or pet. This is called their energetic blueprint or profile. With this created profile, it can now be compared to all of the energetic profiles of all of the other items we test for. If the created profile from the hair sample does not harmonize with the items tested, the energy is distorted and the intolerance or imbalance is detected. The stronger the distortion, the higher the intolerance or imbalance.
Attached is a PDF of the Items tested list for the Deluxe Package.
Attached is a PDF of the Items tested list for the Standard Package
Attached is a PDF of the Items tested list for the Food Intolerance Test.
Attached is a PDF of the Items tested list for the Environmental Intolerance Test.
Attached is a PDF of the Items tested list for the Nutrition Test.
ORDER PROCESS & SHIPPING
-Enter the unique identifier number provided on the information card inside the kit and on the anti-static bag. -Follow the prompted instructions
If you have not received a confirmation email within 7 days of mailing your sample back, please contact our customer service team via email at info@5Strands.com or call 1-833-600-8378. You will need to provide them the unique identifier number, your order number, purchase date, name, and email address.
Place the antistatic bag (with the hair sample) inside the box. Close the 5Strands box and place into the provided poly bag. Secure the provided shipping return label on top of the poly bag. Place the bag inside the mailbox and wait to receive your confirmation email upon your sample's arrival at our processing center.
The return label provided in your kit has its own unique tracking number on the label. 5Strands does not have access to this number. You must write this number down on the leave behind card in order for you to be able to track the package. The average return shipping time is 3-5 business days.
5Strands Affordable Testing is happy to announce that we can offer our testing anywhere in the world. While we can only ship the testing kit in the U.S. and Canada, we can offer a downloadable option to other countries. You can contact our customer support team at info@5Strands.com or call 1-833-600-8378. Your payment information can be submitted via a PayPal invoice or over the phone. A special testing form with a unique identifier code will then be emailed to you with instructions on how to submit the hair sample.
UNDERSTANDING MY RESULTS
Maybe your goal for taking this test was to learn more about your general vitality. Maybe your goal was to reduce & remove unwanted discomforts.The Deluxe Package provides a complete overview of how your body is responding to your current dietary intake and lifestyle decisions. These 4 individual reports should either provide you confirmations of what you thought might be an issue or point you in a direction to assist you in accomplishing your desired transformation. Because this is our most inclusive package, there is a lot of information to take in. Take a step back, be sure to read all the provided information, watch the FAQ videos available, and know that we are here to help ensure your success. We encourage you to use these results as a guide to become more conscious of your food and lifestyle choices. Putting in the work now will help you achieve your desired results.
Maybe your goal for taking this test was to learn more about your general vitality. Maybe your goal was to reduce & remove unwanted discomforts.The Standard Package provides a complete overview of how your body is responding to your current dietary intake and lifestyle decisions. These 3 individual reports should either provide you confirmations of what you thought might be an issue or point you in a direction to assist you in accomplishing your desired transformation. Because this is one of our most inclusive packages, there is a lot of information to take in. Take a step back, be sure to read all the provided information, watch the FAQ videos available, and know that we are here to help ensure your success. We encourage you to use these results as a guide to become more conscious of your food and lifestyle choices. Putting in the work now will help you achieve your desired results.
Food provides fuel for our bodies. The 5Strands Food Intolerance results provide a snapshot of how your body is responding to your current dietary decisions. A few years ago, I was eating unconsciously. I believed everything was good for me and my body could process anything. However, I was experiencing discomforts at such a young age to where I recognized this could potentially cause long term health issues. After I received my Food Intolerance results, I took a step back from what I thought I knew about myself and general nutrition. I recognized that I am unique and there is no one size fits all diet. My 5Strands results provided me with a custom elimination guideline to optimize my health. Foods that I believed to be generally healthy, were not healthy for me. Foods that were staples in my diet, were causing my body noticeable symptoms. I learned that rotation and moderation is key. At the end of the day we all have the decision to make on what food we put into our body. The results are not a magic pill. You will only achieve results if you decide to put the work in. Many of our customers have tried traditional testing, done research, and still have not found solutions to their everyday discomforts. I ask you to look at these results with an open mind and give it your all for 6-8 weeks. If you have any questions do not hesitate to contact us. We want you to be our next big success story!
Have you ever heard the saying that we are products of our environment? Sometimes it is easy to play victim to our environment. There are subtle symptoms or issues that we start experiencing everyday that we eventually consider to be normal. But they are not! Headaches, skin irritations, runny noses are just a few examples as to how our body tries to communicate that an item in our environment can potentially be causing an intolerance resulting in unwanted symptoms. The 5Strands Environmental report will allow you to discover the items that you may be encountering everyday that could be causing those unwanted symptoms that you have just accepted as normal. I encourage you to look at this report with an open mind. Think about the fabrics you wear, the cleaning solutions you use, the shampoos or soaps you wash with, the trees and grasses in your yard. You might be surprised to see how many of these items are listed on your results. While it is impossible to eliminate all of your environmental triggers, use these results to be more aware and try to reduce your exposure as best as you can.
MANAGING MY ACCOUNT
If you registered your hair sample with the unique identifier code and then downloaded the app, your email login and password should be the same for both your portal and app account access. If you had originally downloaded the app before purchasing a new test and are now registering with a unique identifier code, you MUST use the same email address and password when registering that sample in order to view your information on the app.
Once the hair sample has been received at the processing center and logged into the system, it will be immediately sent to the lab. Once the results have been completed, they will automatically be uploaded and available on the portal and your app. You will also receive an emailed copy of the testing results to the email you provided.
-Once the hair sample has been received at the processing center and entered into the system, you will receive a confirmation 'Sample Received' email from email@example.com. -You can also log into your portal account and see if the order status has changed from 'awaiting sample' to 'sample received.' (see example below) Adult Deluxe. Subject: Jane Doe. Purchased: Jun 24, 2020. Order Status: Awaiting Sample. Reference Number: CD8C9K8Z. Adult Deluxe. Subject: Jane Doe. Purchased: Jun 24, 2020. Order Status: Sample Received. Reference Number: CD8C9K8Z.
If you realize that you have purchased the wrong test, please contact our customer support team for further instructions at 1-833-600-8378. Sometimes it may be able to be rectified over the phone instead of having to return the kit for a refund.
The average turnaround time at the lab is between 7-10 business days. Please be aware that the completion of the results can vary around the holidays.
Customer satisfaction is our goal and we want you to be happy with your decision to purchase from 5 Strands® Affordable Testing. If you change your mind after purchasing, we will offer you a full refund provided that you notify us of your decision to cancel your order within 7 days of placement and before mailing in your hair sample. Once you've mailed your hair sample and it has been received in our office for processing, NO refunds will be issued.To claim your refund, please email our customer service team at info@5Strands.com with the following details:Name used to purchaseEmail address used to purchasePayPal Transaction ID, website order number, or Amazon transaction numberTransaction amountDate of purchaseYou will need to return the box and the entire contents to the following address:5Strands Affordable TestingCustomer Service Department (Returns)595 Old Norcross Rd, Suit DLawrenceville, GA 30046If you have any questions or would like to discuss your concerns, please contact our customer service department at 1-833-600-8378, Monday – Friday, 9am – 5pm EST. We are happy to help!
Affordable Testing and this website do not make any medical diagnoses nor are they intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor or the emergency services immediately. Reliance on any information provided by 5 Strands® Affordable Testing and this website is solely at your own risk. Some of the content on this website may be provided by third parties and we are not in a position to verify this content. We do not warrant that any such third party content is true, accurate or complete. Our method of testing does not test for type IgE allergies. Since these reactions can be serious, you should seek the help of an allergy specialist.